Features

Everything below is in SkipTrack today.

Online quotes and booking

Customers can ask for a price and book without ringing your office.

A quote form you add to your own website. The customer enters their suburb, bin size and waste type.
The price is built from your bin hire rates, suburb fees, extra hire days and any surcharges you have set.
The customer opens their quote page, chooses a delivery date and window, and books. Same-day windows only start once there is enough lead time.
Quotes that cannot be priced automatically, or where nothing is free on the day asked, land in your office list to deal with.
Your office can also write a quote, and an admin can turn a quote into a job from the driver app.
Follow-up emails go out on quotes that have not been answered.

One place to see the day and put the right bins on the right trucks.

The Schedule shows each driver's stops for the day. You set the order, and the driver's run sheet follows it.
A map view of the day's jobs.
A bin availability check for any date, with your bins counted by size so you can see when you are short.
A list of bins on hire with no collection booked yet.
Each job moves through booked, on the way, delivered, collection booked, collection day and collected.

The same job information on the driver's phone, kept up to date as the day changes.

iPhone and Android apps, plus a web driver app that opens in any phone browser.
A run sheet with each stop's address, bin and notes.
Record the docket weight, take photos, and record payment at the stop.
Clock on and off, with rest and meal breaks.
Leave requests, team chat and the roster in the same app.
If the phone loses signal, changes and photos are saved on the phone and sent when it is back online.
Owners and admins can switch to an admin view for the dashboard, quotes, jobs and messages.

Know what each load cost you, not only what you charged.

Set up your tips and your own yard as facilities.
A rate card by facility, material and date, so the right rate is used for each load.
Every load is costed, and the month's disposal cost and recycling rate are shown in your reports.
Weights show in tonnes.
If you sell scrap, record the sale by buyer and period and send it to Xero as an invoice.

Connect your Xero organisation once and invoice from the job.

Raise an invoice from a job, or work through a batch of jobs ready to invoice.
Extra charges such as extra days, contamination and overweight go on the invoice.
Customer contacts are synced to Xero, and invoices can be emailed to customers.
Payments you record in SkipTrack are sent to Xero.
Send statements to account customers, and send payment reminders for unpaid invoices.
Invoices stuck part-way are flagged so nothing is billed twice or lost.

The routine messages go out without your office writing each one.

Booking confirmations, delivery and collection updates, collection reminders and payment reminders.
Edit the wording of each message, or switch any of them off.
A pause switch stops all of the automatic customer messages at once.
An inbox for customer replies, so your office answers from one place.
Texts are sent through the messaging account you connect. Landline numbers are skipped instead of failing.

The records you need for the people and the business.

Timesheets with rest and meal breaks, approval, and flags for missed or short meal breaks.
A roster with published days, and flags for late or missed clock-ons.
Leave requests and approvals, and reminders before a licence expires.
Permissions by role, so a driver, a yard hand and a mechanic each see what they need.
Analytics for top suburbs, bin sizes and driver activity, with CSV export.

Book a demo and we will walk through quoting, scheduling, the driver app and invoicing, then set up your account.